Job Description: As a Receptionist, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:
- Engaging with customers through various channels, including phone, email, and chat.
- Providing friendly and efficient assistance with policy inquiries, updates, and claims.
- Utilizing digital tools and platforms to connect with a younger demographic.
- Collaborating with a dynamic team to ensure timely and effective issue resolution.
- Proactively identifying opportunities to enhance customer satisfaction.
- Excellent communication skills, both written and verbal.
- Tech-savvy with a familiarity with digital communication tools.
- Customer-oriented mindset with a strong desire to exceed expectations.
- Ability to adapt to a fast-paced, evolving work environment.
- Previous customer service experience is a plus, but not required.
- High school diploma or equivalent; college degree is a plus.
- A positive and proactive attitude towards learning and growth.
- Familiarity with social media platforms and digital communication tools.
- Ability to work in a collaborative team setting.
- Willingness to obtain relevant insurance licenses (training will be provided).
- Competitive base salary with performance-based incentives.
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional development and career advancement.
- Fun and inclusive work environment with team-building events.
- Emphasis on work-life balance.
www.amandajsf.com
Amanda Juliussen State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Amanda Juliussen - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in 5600 Debarr Road Suite 140.
- Our office is open 9-5 Monday-Friday.
- We currently have 4 team members at our agency.
- We have 50+ years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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